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Online
Support |
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You can
have the best IT support technician visit your office, and he is available
when you need him - within reason. However, he really knows his stuff. If nobody else in the world can fix your
problem, HE CAN! The reason is this: |
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He
created your software - so he knows everything about it!
The technician is me! |
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What you need
You need a live broadband Internet connection,
Dial-up connections are too slow and
not unusable. This is the best reason I can think of to get a proper
broadband
connection installed in your office today!
How it works
I sit in my office, connect to your
computer via LogMeIn then take remote control of your display, mouse and keyboard.
I am able to work on your computer as if
I were physically sitting behind it. |
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How To Get Connected
To make this as easy as possible, we
have created a custom installer package on LogMeIn. The link
below will connect you to our installer and you will be able to
install the LogMeIn software quickly and easily. You will
automatically be appended to our LogMeIn account.
When it's done, phone us on 082 565 0258 and let us know.
Connecting up has never been easier! All you need to do is
CLICK HERE (this screen will appear)
 When
the installer asks for "a description for your computer" type your
office name.
For example: CAPE TOWN (we visually identify your
office by this name)
Now, you continue through the installer and let the LogMeIn
software install.
It's as easy as that.
IMPORTANT:
We'll need to login to your computer. Please set the
LogMeIn password to bigchief
(typed EXACTLY like that). It is impossible to remember a custom
password, and only we can access your machine, nobody else. Our
LogMeIn account password is secure and only we know what
it is, so your computer is safe from any would be hackers.
Nobody, we repeat...NOBODY else can see (or access) your computer.
Only we can. If you decide you don't need us, you simply tell your
LogMeIn software to "go offline". |
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Software Requirements: |
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You need the following software installed on
your server: |
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Windows XP, Vista, 7
You require a Windows XP/Vista/Windows 7 operating system. |
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LogMeIn Software
This software is available for FREE download but you'll need the correct
user name and password to access my
LogMeIn account. |
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Obviously, for security reasons I can't
publish that information here, so you'll have to phone me on
082 565 0258 to request it.
I will email you the appropriate instructions to log on and add your
computer to my account.
Once you have done this I can access your computer and work on it as if
I were sitting behind it myself. |
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